Spain eSIM, Unlimited data for 14 days

Frequently asked questions

• How do I install my eSIM for Spain?

  Your eSIM can be installed at any time after purchase, even before you travel. Simply scan the QR code we provide or follow our installation guide and your eSIM will be installed ready to use.

• Can I use this eSIM for calls and SMS?

  This eSIM is for data use only. You can make calls using apps like WhatsApp, Skype, or other VoIP services and send messages through these apps as well.

• What does Unlimited Data mean?

  With unlimited data, you can use as much data as you need without worrying about running out. However, please note that after a certain threshold (usually around 1GB), your speed may be reduced during peak times.

• What does speed capped / reduced data mean?

  Speed capped data means that while you can use unlimited data, your connection speed may be limited after a certain threshold (usually around 1GB). This is to ensure fair usage among all users on the network. This is set by the local network operator and may vary by country. For full speed data without limits, please consider set GB data packages instead of unlimited data as these do not have speed limits.

• Can I share my eSIM with other devices?

  No, an eSIM is device-specific and cannot be shared between devices. However, you can use your device as a hotspot to provide internet to other devices, subject to your eSIM's data allowance and local regulations about tethering.

• What happens when I run out of data?

  Once you've used all your data allowance, your eSIM will no longer provide internet access. You can purchase a new eSIM if you need more data.

• Will my eSIM automatically renew after 14 days?

  No, this eSIM will not automatically renew. It will expire after 14 days from activation. You'll need to purchase a new eSIM or data package if you require continued service.

• What network speeds can I expect?

  This eSIM provides 4G/5G connectivity. Actual speeds may vary depending on local network conditions, your distance from cell towers, building materials, congestion, and other factors. In areas with strong coverage you can typically expect 10-50 Mbps on 4G/LTE and 50-300+ Mbps on 5G where available.

• Will I have coverage throughout the entire country?

  This eSIM connects to leading local operators in the country, providing coverage in most populated areas and major transportation routes. Coverage may be limited in remote rural areas, inside some buildings, or underground locations.

• What if I have trouble installing or activating my eSIM?

  Check that your device is eSIM compatible and running the latest operating system, make sure you're connected to Wi-Fi during installation, and try restarting your device. Our support centre has step-by-step guides for each device, and our support team will help you promptly via the contact form.

• Can I get a refund if I don't use my eSIM?

  Unused eSIMs (those that have not been activated) can be refunded within 14 days of purchase. Once an eSIM has been activated, it cannot be refunded. Please refer to our Terms and Conditions for complete details.

• Can I use this eSIM with a physical SIM at the same time?

  Yes, with dual SIM devices, you can use both a physical SIM and this eSIM simultaneously. This is ideal for keeping your regular number active for calls and texts while using the eSIM for data.

• Do I need an eSIM for Spain?

  While you can use international roaming from your home carrier, an eSIM for Spain is highly recommended for travelers. Our eSIM provides local data rates that are typically much cheaper than international roaming charges from your home carrier. You can install it before you travel so you have data when you land in Spain.

• Can I buy an eSIM at the airport?

  While some airports do sell eSIMs, it's much better to purchase your eSIM online before you travel: you get more plan choice, can install it before departure, and arrive with connectivity already sorted.

More help: eSIM compatibility checker, support centre and Terms and Conditions.