Price and Value Statement

Last Updated: 03/03/2025

At SimplySim, we are committed to offering transparent and competitive pricing for our eSIM products and services. We believe in providing genuine value to our customers by balancing affordability, quality, and reliability.

We set our prices based on thorough market research, operational costs, and the quality of service we aim to deliver. Our goal is to:

• Ensure our pricing remains fair and transparent.
• Reflect the true cost of delivering high-quality connectivity and customer support.
• Maintain competitiveness in a dynamic global market.

Beyond just competitive prices, we focus on creating a holistic experience for our customers:

• Reliable Service: Our eSIMs offer broad coverage and stable connections, helping you stay connected in 190+ countries.
• Flexible Plans: We provide multiple data packages and duration options (1/7/15/30 days or more) to suit varying travel needs.
• Customer Support: Our dedicated support team is available to assist with activation, troubleshooting, and general queries.
• Continuous Innovation: We invest in technology and partnerships to enhance coverage, speeds, and overall user experience.

We may occasionally adjust our prices in response to factors such as changes in network provider costs, market conditions, or currency fluctuations. When we do, we commit to:

• Providing advance notice where possible.
• Maintaining transparency about the reasons for any changes.
• Ensuring that any increases are proportionate to actual cost changes.

From time to time, we may offer special promotions, discounts, or bundled packages to deliver even greater value. These offers are subject to specific terms and conditions, including expiry dates or usage limits. We encourage customers to review any applicable promotion details before purchase.

We welcome feedback on our pricing and the value we deliver. Customer insights help us refine our offerings and ensure we continue to meet evolving needs. You can share your thoughts via:

• Email: hello@simplysim.co.uk

Our Price and Value Statement reflects our dedication to serving our customers ethically and competitively. We will review and update this statement as necessary to remain aligned with market conditions, regulatory requirements, and our mission to deliver exceptional value.