Marketing and Data Collection Policy

1. Introduction

At SimplySim, we value your trust and are committed to protecting your privacy. This policy outlines how we collect and use your personal data—such as your email address and mobile number—and how we may use this information to communicate with you for service updates and marketing purposes.

2. Information We Collect

When you purchase an eSIM or register for our services, we collect essential personal details, including your email address and mobile number. This information allows us to provide seamless service and keep you updated.

3. Why We Collect Your Email and Mobile Number

• Service Notifications: Updates about your eSIM activation, usage, and account changes.
• Customer Support: Quick and direct communication to assist with any issues.
• Exclusive Offers & Promotions: If you opt in, we’ll send you special deals, new product updates, and travel-related insights.

4. How We Use Your Information for Marketing

If you’ve given your consent, we may send you marketing messages via email or SMS, including:

• Updates on new eSIM plans and global roaming options.
• Special discounts and exclusive offers.
• Invitations to provide feedback or participate in surveys.

You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

5. Keeping Your Data Secure

Your privacy is a priority. We implement strict security measures to protect your data from unauthorized access, misuse, or sharing. SimplySim never sells or shares your data with third parties for marketing without your explicit consent.

6. Your Rights

• Access & Update: Request a copy of your personal information or update inaccuracies.
• Withdraw Consent: Opt out of marketing communications anytime.
• Request Deletion: Ask us to remove your details from our system.

7. Contact Us

If you have any questions about this policy or want to manage your data preferences, reach out to us at hello@simplysim.co.uk.

By using SimplySim’s services and providing your contact details, you confirm that you have read and agreed to this policy.