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Setup & troubleshooting

Install your eSIM, get online and fix common connection problems.

8 guides in Setup & troubleshooting

Setup & troubleshooting
Should I Install My Travel eSIM Before I Fly or After I Land?

Install the eSIM before you fly, while you have reliable Wi-Fi at home, and leave it switched off or simply unused until you arrive. Downloading the...

4 min read
Setup & troubleshooting
Setting Up a Travel eSIM on Samsung and Google Pixel Phones

On both Samsung Galaxy and Google Pixel phones you add a travel eSIM from the network settings, choose to add a SIM or mobile plan, and scan the QR...

4 min read
Setup & troubleshooting
Keeping WhatsApp and Your UK Number When You Use a Travel eSIM

You can keep WhatsApp and your UK number working while a travel eSIM provides your mobile data. WhatsApp is tied to your phone number account, not to...

5 min read
Setup & troubleshooting
Landed and No Data? The Complete eSIM Troubleshooting Checklist

You have landed, switched off aeroplane mode, and nothing. No bars on the eSIM, or bars but no internet. Before you panic or buy an overpriced...

3 min read
Setup & troubleshooting
Dual SIM Done Right: Exactly What to Change on Your Phone Before You Fly

The biggest eSIM mistakes have nothing to do with the eSIM. They happen in your phone's settings, usually because both SIMs are fighting over which...

3 min read
Setup & troubleshooting
Is My Phone Compatible With eSIM? A Complete 2025 Guide for Travellers

Is My Phone Compatible With eSIM? One of the most common questions travellers ask before buying a travel eSIM is simple: is my phone compatible with...

3 min read Popular
Setup & troubleshooting
Troubleshooting Common eSIM Issues

Let’s face it: getting decent mobile data while travelling used to be a total chore. You’d either have to risk massive roaming charges, waste time...

11 min read
Setup & troubleshooting
How to Set Up an eSIM on Different Devices

If you’re tired of juggling tiny SIM cards every time you switch mobile plans or travel to a new country, you’re not alone. eSIM technology is here...

12 min read Popular

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