Australia 5GB 30Days Travel eSIM

Your eSIM can be activated at any time after purchase. Simply scan the QR code we provide, follow the installation instructions, and your eSIM will be ready to use. Activation must occur within 30 days of purchase.

The 30-day validity period begins when you first connect to a network using your eSIM, not from the purchase date. Once activated, your eSIM will remain valid for 30 consecutive days.

This eSIM is primarily designed for data use only. You can make calls using apps like WhatsApp, Skype, or other VoIP services.

Most modern smartphones support eSIM technology, including:

• Apple: iPhone XR, XS, XS Max, 11, 12, 13, 14, and 15 series, and newer iPad Pro/Air models
• Samsung: Galaxy S20/Note 20 and newer, Z Fold/Flip series
• Google: Pixel 3 and newer
• Other brands: Many newer models from Huawei, Motorola, and other manufacturers

You can check your device using our eSIM compatibility checker.

No, an eSIM is device-specific and cannot be shared between devices. However, you can use your device as a hotspot to provide internet to other devices, subject to your eSIM's data allowance and local regulations about tethering.

With 5GB of data, you can typically:

• Browse the web for approximately 100 hours
• Stream about 15 hours of standard definition video
• Stream approximately 40 hours of music
• Use navigation apps for roughly 200 hours
• Send/receive about 50,000 emails (without large attachments)

Actual usage varies based on app settings and content consumed.

This eSIM is reloadable. You can purchase additional data through our website or app when your data allowance runs low. Simply log into your account, select the eSIM you want to top up, and choose from available data packages.

No, this eSIM will not automatically renew. It will expire after 30 days from activation or when you've consumed all 5GB of data, whichever comes first. You'll need to purchase a new eSIM or data package if you require continued service.

This eSIM provides 4G/5G connectivity with Full Speed data rates. Actual speeds may vary depending on local network conditions, your distance from cell towers, building materials, congestion, and other factors.

In areas with strong coverage, you can typically expect:

• 4G/LTE: 10-50 Mbps (suitable for video streaming, video calls, and most applications)
• 5G: 50-300+ Mbps where available (ideal for high-definition streaming, large downloads, etc.)

This eSIM connects to leading local operators in the country, providing coverage in most populated areas and major transportation routes. Coverage may be limited in remote rural areas, inside some buildings, or underground locations. You can view the specific operators for each country in the Network Operators section above.

If you encounter any issues, please:

1. Check that your device is eSIM compatible and running the latest operating system
2. Ensure you're connected to Wi-Fi during the installation process
3. Try restarting your device
4. Visit our support center for step-by-step guides specific to your device model
5. Contact our customer support team via our contact form, and we'll assist you promptly

If you experience connectivity issues:

1. Check your data usage to ensure you haven't exhausted your allowance
2. Toggle Airplane Mode on and off to refresh the connection
3. Check that data roaming is enabled for your eSIM profile
4. Try manually selecting a different network operator in your phone settings
5. If problems persist, contact our 24/7 support team for assistance

Unused eSIMs (those that have not been activated) can be refunded within 14 days of purchase. Once an eSIM has been activated, it cannot be refunded. Please refer to our refund policy for complete details.

You can monitor your data usage in three ways:

1. Through your device's built-in data usage settings
2. By logging into your SimplySIM account dashboard

We recommend setting data usage alerts on your device to avoid unexpectedly running out of data.

Yes, with dual SIM devices, you can use both a physical SIM and this eSIM simultaneously. This is ideal for keeping your regular number active for calls and texts while using the eSIM for data. You can configure which SIM to use for data in your phone settings.